An apology to the residents of Silsden:As you will be only too aware, on Friday 30th March our specialist civil engineering contractor Athena working on our Saxon Dene development in Silsden damaged a gasmain, severely affecting gas supplies in the area.We would like to apologise again for the inconvenience this accident caused over the Easter weekend and thank Northern Gas Networks (NGN) and the community groupsinvolved for their work to help residents and reconnect gas suppliesWe know that many residents may have suffered major disruption and some specific costs as a result of this incident, and we want to help in having these dealt with asefficiently as possible.As you will be aware, NGN are required by law to offer payments to homeowners and businesses where gas supplies are interrupted and we understand that they havemade it clear that payment will be made through your gas supplierAthena and their insurers will be addressing specific costs where local people and businesses have suffered losses as a result of the accident. We are in the process ofwriting to every resident and anyone who would like to investigate making a claim should email claims@vistainsurance.co.uk including reference number 10187245 in thesubject lineWe and Athena are liaising with NGN in relation to their work and contributions over the course of the last week. In the meantime, if you experience any problems with yourboiler or gas supply following reconnection the Barratt customer service team will be happy to help over the next couple of weeks and are available on 0113 3076850An investigation into the accident is ongoing but at Barratt health and safety is always our number one concern and alongside Athena we will be thoroughly examining thecircumstances under which this work was taking place and under which the incident occurred.At Barratt we take great pride both in the quality of the homes and developments we build and also in the relationships we have with local communities. It is in that contextthat we once again thank the community for its patience and understanding and NGN for their hard work and efforts over the last few days.We are sorry that work on one of our sites has caused people inconvenience, we are in touch with local groups and councillors to find out what support we can offer thecommunity and will be continuing those conversations over the coming weeks and months as we start to build on the Saxon Dene site.Please do get in touch if there is any further information you would like.Yours faithfullylan RuthvenManaging Director, Barratt Yorkshire WestBARRAT THOMES

Date: 12 April 2018

Active Ad

This ad expires on
12 May 2018 (21 days)
more_vert

Manifest Communications Ltd

Community / Business Associations

Call
Call 0113 242 9174
Directions
Get directions to this
location on Google Maps.
Website
Open website
in new tab.

Text

An apology to the residents of Silsden: As you will be only too aware, on Friday 30th March our specialist civil engineering contractor Athena working on our Saxon Dene development in Silsden damaged a gas main, severely affecting gas supplies in the area. We would like to apologise again for the inconvenience this accident caused over the Easter weekend and thank Northern Gas Networks (NGN) and the community groups involved for their work to help residents and reconnect gas supplies We know that many residents may have suffered major disruption and some specific costs as a result of this incident, and we want to help in having these dealt with as efficiently as possible. As you will be aware, NGN are required by law to offer payments to homeowners and businesses where gas supplies are interrupted and we understand that they have made it clear that payment will be made through your gas supplier Athena and their insurers will be addressing specific costs where local people and businesses have suffered losses as a result of the accident. We are in the process of writing to every resident and anyone who would like to investigate making a claim should email claims@vistainsurance.co.uk including reference number 10187245 in the subject line We and Athena are liaising with NGN in relation to their work and contributions over the course of the last week. In the meantime, if you experience any problems with your boiler or gas supply following reconnection the Barratt customer service team will be happy to help over the next couple of weeks and are available on 0113 3076850 An investigation into the accident is ongoing but at Barratt health and safety is always our number one concern and alongside Athena we will be thoroughly examining the circumstances under which this work was taking place and under which the incident occurred. At Barratt we take great pride both in the quality of the homes and developments we build and also in the relationships we have with local communities. It is in that context that we once again thank the community for its patience and understanding and NGN for their hard work and efforts over the last few days. We are sorry that work on one of our sites has caused people inconvenience, we are in touch with local groups and councillors to find out what support we can offer the community and will be continuing those conversations over the coming weeks and months as we start to build on the Saxon Dene site. Please do get in touch if there is any further information you would like. Yours faithfully lan Ruthven Managing Director, Barratt Yorkshire West BARRAT T HOMES

Other Ads

codeEmbed

Ads Widget

close

Widget URL

Embed Code

Embed these ads anywhere HTML code is accepted by pasting the snippet below.